At LePlopDrop, we are committed to the quality of our products and the satisfaction of our customers. Shipping and Delivery are also an important part of our overall quality process and we take the utmost measures to ensure that the shipping and delivery of your products are processed as smoothly as possible.
We will process your order within 3-7 business days and ship accordingly. In certain cases, it may be possible for us to process a priority handling within 1-2 business days. Once your order is processed, you will be notified by email to the email address in our records.
We provide free shipping for all orders above $ 90 AUD in Australia. And shipping worldwide to all of our lovely customers via Postal Service. Express shipping is possible for an additional fee. Orders under $90 AUD in Australia, $8 AUD delivery charge and rest of the world $14AUD delivery charge may apply. Please contact us at Hello@leplopdrop.com for any questions regarding expedited shipping options to your location.
Once your order has been processed and shipped with the Postal Service, delivery times may vary depending upon your location. Usually orders within Australia will take between 4 to 7 business days and 10- 20 business days to New Zealand while international orders may take between 21 to 30 business days. During certain holiday times, and during certain peak seasons, shipments may take as long as 60 days. Unfortunately, delivery times are out of our control; however, please feel free to contact us to get help tracking your order.
A confirmation email with tracking details will be sent to you once your order has been dispatched. You may track your order with the given tracking number in LePlopDrop website. If you have asked for expedited delivery, please contact us at Hello@leplopdrop.com so that we can also assist with the tracking of your product.
If you have ordered more the one product, delivery times for each product may vary as not all products may be delivered from the same warehouse or same location. Please don’t be alarmed if you receive some products earlier than others. Usually most products will arrive within days of each other.
Loss of Product
In case you don’t receive your product within 60 days or if your product becomes untraceable, then you may be eligible for a refund. Please read our return and refunds page for more information.
In case you have any specific questions about the shipping and delivery process, please feel free to contact us at firstname.lastname@example.org as we will be more than happy to assist you. Delivery is also part of our satisfaction process and we would be happy to assist you within our means.